Oct 22, 2021: Called VZW customer care, they said it does indeed seem I qualify so they opened an escalation case and assured the rebate would be coming in 7-14 calendar days. I signed up via telesales, filed the rebate forms online on Aug 18, and waited the 45 days to hear back.Įarly Oct, 2021: I was told via email that it was denied because I purchased in the wrong location "You do not qualify for this promotion because it is only available if you signed up online or via telesales." □♂️ Even though I did indeed sign up with telesales and my email receipt says that. At the time, Verizon was running a $500 BYOD rebate promo if you signed up online or via their 800 number telesales team. Here's my story there are many other posts on this forum with similar ones:Īug 12, 2021: I switched to VZW from TMO over the summer. If you're planning on taking advantage of one of Verizon Wireless's switching/BYOD rebate offers, please be warned odds are you will never receive the rebate.
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